Your 100% satisfaction is important for us.
We offer a 15-days Return and Exchange Policy: If a product gets damaged or was faulty upon a delivery, we offer a 100% refund.
Timing: We have a 15-day Return and Exchange Policy following the day the item was received. To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase. For returns, please email thecountrysidecenter@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return. Our customer service specialists will provide the customer with instructions on where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost package" situations. Please note that customers are responsible for shipping costs of returned items. When a returned item is received and inspected, the customer will receive a confirmation email, notifying them about the status of the refund. If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.